Order & Delivery

 

Delivery

VicNic is a German company serving customers worldwide. All VicNic orders are shipped directly from Germany. Please see below information about delivery.

 

How much is shipping cost within Germany?

A flat rate of €4,80 for shipping within Germany. Free shipping for €70,00 or more. We send via DHL with estimated delivery time 2 - 5 working days.

 

Do you deliver internationally? 

Yes, VicNic uses the services from DHL, Deutsche Post, and TNT Express and DHL Express for all deliveries. Your VicNic order will be delivered to the provided address when you check out.

Most parcels will be delivered during business hours in weekdays, please ensure you or some trusted ones will be able to receive.

 

How is the international delivery works?

It depends on the shipping methods you choose, here are the different delivery processes:

Deutsche Post International:

Our shipping partner Deutsche Post will deliver your package up to the German border. The parcel will be processed by customs. From there on Deutsche Post passes your parcel to the destination's national post e.g. USPS, Saudi Post, Royal Mail, Emirates Post. After customs, the destination national post will continue the delivery to you.

DHL Economy International:

Shipping partner DHL will deliver your package up to the German border. The parcel will be processed by customs. From there on DHL passes your parcel to the destination's national post e.g. USPS, Saudi Post, Royal Mail, Emirates Post. After customs, the destination national post will continue the delivery to you.

DHL Express:

Shipping partner DHL Express will deliver your package directly from Germany, handle customs and continue to deliver to you.

TNT Express:

Shipping partner TNT Express will deliver your package directly from Germany, handle customs and continue to deliver to you.

How much is shipping cost internationally?

Area

Countries

Shipping Cost based on weight

Free Delivery

Est. Delivery time

Europe
  • Liechtenstein
  • Switzerland
From €6.50 €70+ 4 - 7 working days

Europe

  • Austria
  • Belgium
  • Croatia
  • Cyprus
  • Czech Republic
  • Denmark
  • Estonia
  • Finland
  • France
  • Gibraltar
  • Greece
  • Guernsey
  • Hungary
  • Ireland
  • Italy
  • Jersey
  • Latvia
  • Lithuania
  • Luxembourg
  • Malta
  • Monaco
  • Netherlands
  • Norway
  • Poland
  • Portugal
  • Slovakia
  • Slovenia
  • Spain
  • Sweden
  • Turkey

From €7.50

€70+

3 - 10 working days

Europe
  • Andorra
  • San Marino
From €12.50 €70+ 4 - 7 working days

North America

and

Asia

  • China 
  • Hong Kong
  • Malaysia
  • Japan

 

  • Singapore
  • Thailand
  • USA
  • Canada

From €6.50

€100+

12 - 24 working days

Middle East
  • Saudi Arabia
From €19.95 €100+ 4-7 weeks
Middle East
  • Bahrain
  • Kuwait
  • Qatar
From €19.95 €100+ 17 - 35 days
Middle East
  • Oman
  • United Arab Emirates
From €6.50 €100+ 17 - 35 days

Rest of the World

  • Australia
  • India
  • Israel
  • Jordan
  • Lebanon
  • New Zealand
  • Republic of Korea

From €6.50

€100+

12 - 24

working days

 

When will VicNic send my order?

Normally, your order will be packed and dispatched within 1-4 days after the receipt of payment. 

 

Can I track my order? 

Tracking is easy! We’ll email you your tracking information once your item has been dispatched. Simply enter the number at Deutsche Post and DHL you can trace your parcel delivery status. When the order arrives to your countries, you can track the parcel continuously with the national post office.

To further enquire:

Click here to DHL customer services

Click here to Deutsche Post services

For more enquiry, please contact customercare@vicnic.com